1.How to Deposit?
Step 1. click account
Step 2. find deposit
Step 3. enter the amount you want to deposit.
Notice:
a). Before depositing, please make sure that you have sufficient funds in your mobile money account.
b). After you have entered the amount you want to deposit, a transaction request pop up will show on your phone. Then you can enter your PIN code to confirm the transaction.
c). Orange Money: Enter or choose an amount then Tapez #144*82# pour générer votre code OTP; MTN/Moov: Enter or choose an amount then press deposit; E-wallet: Enter or choose an amount then press deposit then confirm on your wave app
d). In case PIN authorization hasn’t pop up in 30 second, manually dial #144*1*RecipientNumber*Amount# (ORANGE), *111RecipientNumberAmount#(Moov) or 1331*1# (MTN) to authorize or contact or customer service.
2.Why deposit delay exists?
Due to the unstable network, your deposit may have some delay to be reflected on your account. But don’t worry it will be credited soon. If your deposit still hasn’t reflected in an hour, you can contact our online service for help.
3. What is minimum and maximum deposit amount per transaction?
The minimum deposit amount is 50 FCFA per transaction.
The maximum deposit amount is 1,000,000 FCFA per transaction.